TERMS AND CONDITIONS OF SALE
Paid products
Some of the Products offered on the www.mftabacchidalmondo.it site are subject to payment.
The rates , the duration and conditions applicable to the sale of such Products are described below and in the respective sections of the site.
Product Description
Prices, descriptions and availability of the Products are specified in the respective sections of the site and are subject to change without notice.
Although the Products are presented with the greatest accuracy technically possible, the representation through graphic materials, images or colors is to be understood as reference and does not imply any guarantee on the characteristics of the product purchased. of the product
The definitive characteristics of the selected Product will be specified during the purchase procedure.
Purchase procedure
The purchase procedure includes the following steps:
- The User chooses the desired product and checks their selection.
- After confirming the information relating to the purchase, the User submits the order.
Sending the order
Sending the order involves the following:
- The conclusion of the sales contract, with consequent obligation for the User to pay the price, taxes and any shipping costs.
- La ricezione da parte dell’Utente di una conferma dell’ordine tramite e-mail.
- Any special requests by the User must be specified at the time of ordering.
Prices
During the purchase process, the User will be informed of all expenses, including taxes and shipping costs.
Prices on www.mftabacchidalmondo.it may include or exclude taxes, depending on the sections consulted.
Promotions and discounts
Promotions and discounts may be offered at the owner's discretion.
Promotions may be valid for a limited period or while supplies last.
Means of payment
Accepted means of payment include:
- Credit/debit card
All payments are managed through third-party platforms and are not stored on the site.
Delivery
The Products are delivered to the address indicated by the User via courier.
Users are required to check the contents of the package upon delivery and report any anomalies.
Standard shipping costs: specify the exact cost or conditions for free shipping.
Delivery times: specify an estimate, for example 2-5 working days.
Order cancellation
For any cancellation request, or change of shipping and/or billing address, you must promptly send an email to [contact email]. or contact one of our operators via [contact number].
Where it is no longer possible to cancel the order before handing it over to the transport sector, the delivery must be refused so that the goods can be refunded upon their return to our warehouses. Orders that are accepted cannot be collected at MF Tabacchi's expense and the Customer will have to exercise the Right of Withdrawal.
Canceled orders will receive a refund of the transaction carried out within 5-10 working days (time required for the credit to be displayed, depending on the card issuer or account).
Right of withdrawal
Users have the right to withdraw from the purchase within 14 days of receiving the product.
To exercise the right of withdrawal, the User must contact MF Tabacchi dal Mondo customer service at the address email: [contact email].
The refund will be made using the same payment method used for the purchase.
Return shipping costs are the responsibility of the User, unless otherwise agreed.
